Terms & Conditions of ab365

1. Introduction and Acceptance of Terms

Welcome to ab365, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and ab365 ("the Platform", "we", "us", or "our"). By creating an account, logging in, or otherwise using any part of this platform, you confirm that you have read, understood, and unconditionally accept these Terms in their entirety.

We reserve the right to modify these Terms at any time. Continued use of the platform after any changes are published constitutes your acceptance of the revised Terms. Players are encouraged to review this page regularly to stay informed of any updates.

2. Eligibility and Account Registration

To register and use ab365, you must meet the following eligibility criteria without exception:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from accessing or using this platform.
• You must provide accurate, truthful, and complete personal information during registration. Providing false details is grounds for immediate account suspension.
• Each player is permitted to hold only one account. Duplicate accounts are not allowed and may be closed without prior notice.
• You must not be subject to a self-exclusion agreement, temporary ban, or permanent ban from any gambling platform.

3. Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. ab365 will not be liable for any losses arising from unauthorized access to your account due to negligence on your part. The following security obligations apply at all times:

• Never share your password with any third party, including friends, family members, or representatives claiming to act on our behalf.
• Immediately notify our support team at [email protected] if you suspect any unauthorized access or unusual activity on your account.
• Do not use automated tools, scripts, bots, or any software designed to gain an unfair advantage over other players or the platform.
• You are responsible for ensuring your device and internet connection are secure when accessing your account, particularly when making deposits or withdrawals.

4. Deposits and Withdrawals

ab365 supports instant deposits and withdrawals through the most widely used mobile financial services in Bangladesh, including bKash, Nagad, Rocket, and Upay, as well as major bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank. All financial transactions are processed in Bangladeshi Taka (BDT) and are secured with industry-standard SSL encryption.

Withdrawal requests may be subject to identity verification (KYC) checks before processing. ab365 reserves the right to request supporting documentation to confirm the identity of the account holder. Funds will only be returned to the verified payment method originally used to deposit. The platform is not responsible for delays caused by third-party payment processors.

5. Bonuses, Promotions, and Wagering Requirements

ab365 offers various bonuses and promotional incentives to new and returning players. All bonuses are subject to the specific terms and wagering requirements communicated at the time of the offer. Unless otherwise stated, the following general conditions apply to all promotions:

• Welcome bonuses are available to first-time depositing players only. One bonus claim per household or device is permitted.
• All bonus funds must meet the stated rollover requirement before any withdrawal can be processed. Wagering requirements are clearly displayed on the promotions page.
• Bonuses cannot be transferred between accounts, exchanged for cash directly without meeting wagering requirements, or used in conjunction with other bonus offers unless expressly permitted.
• ab365 reserves the right to withdraw, modify, or discontinue any promotional offer at any time without prior notice, provided that any bonus already credited to a player's account will be honoured under the terms communicated at the time of crediting.

6. Gameplay Rules and Fair Play

All games available on ab365 — including slots, live casino tables, crash games, and cricket betting markets — are provided by certified third-party game studios and sportsbook operators. Game outcomes are determined by independently audited RNG (Random Number Generator) technology or live dealer procedures, ensuring genuinely random and verifiable results. ab365 does not manipulate game outcomes in any way.

Any attempt to exploit software vulnerabilities, collude with other players, use prohibited betting patterns, or engage in any form of match-fixing or fraudulent activity will result in immediate account suspension, forfeiture of all balances, and potential reporting to relevant authorities. Players found cheating will be permanently banned from the platform.

7. Responsible Gaming

ab365 is deeply committed to promoting responsible gaming and maintaining a safe environment for all players. We encourage all users to treat gambling purely as a form of entertainment, not as a source of income. Players are advised to set personal deposit limits and session time limits within their account settings.

• If you believe your gambling behaviour may be causing harm, we strongly encourage you to contact our support team immediately at [email protected] for guidance.
• Players may request a self-exclusion or temporary account time-out at any time by contacting our support team. Self-exclusion requests are honoured promptly and cannot be reversed for the agreed period.
• We are committed to preventing underage gambling. Any user found to be under 21 years of age will have their account closed immediately and any remaining balance forfeited.

8. Intellectual Property

All content on the ab365 platform — including but not limited to logos, graphics, text, software, game interfaces, and structural design — is the exclusive intellectual property of ab365 or its licensed partners. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any content on this platform without our prior written consent.

The ab365 name and logo are unregistered trademarks. Unauthorized use of our brand identity for commercial purposes, impersonation, or misleading representation is strictly prohibited and may result in legal action.

9. Prohibited Activities

The following activities are expressly prohibited on the ab365 platform. Engaging in any of these behaviours may result in immediate account suspension, forfeiture of funds, and where appropriate, reporting to law enforcement authorities:

• Money laundering, fraud, or using the platform to process proceeds of criminal activity.
• Creating multiple accounts or accounts under a false identity in order to claim multiple bonuses or circumvent access restrictions.
• Colluding with other players, operators, or third parties to gain an unfair advantage in any game or betting market.
• Attempting to hack, reverse-engineer, or disrupt the platform's technical infrastructure, or using automated scripts, bots, or crawlers to interact with the platform.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ab365 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to access this platform. This includes, without limitation, losses arising from technical outages, third-party payment processing delays, or network disruptions beyond our reasonable control.

ab365 makes no warranty, express or implied, regarding the uninterrupted availability of the platform or the accuracy of sports odds or game information. Odds and markets are subject to change without notice. In all cases, our maximum aggregate liability shall not exceed the total deposits made by the player in the twelve months preceding the relevant claim.

11. Privacy and Data Use

Your personal data is collected, stored, and processed in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these Terms, you also consent to our data practices as outlined in the Privacy Policy. We use your data solely for the purposes of operating your account, processing transactions, complying with our anti-money laundering obligations, and improving the platform experience.

We do not sell, rent, or share your personal information with unaffiliated third parties for marketing purposes. You may request access to, correction of, or deletion of your personal data at any time by contacting our support team.

12. Governing Law and Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of the ab365 platform, we encourage you to contact our support team at [email protected] in the first instance to seek an amicable resolution. ab365 is committed to resolving disputes fairly and promptly. If a satisfactory resolution cannot be reached through direct support contact, the matter may be escalated through appropriate channels as permitted by law.

13. Contact and Support

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to our dedicated support team. We are available around the clock to assist players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, and beyond. Contact us at [email protected]. Our team typically responds within 24 hours Bangladesh Standard Time (BST, UTC+6).